Privacy policy

This Privacy Policy describes the personal information VELMONT CHRONO may collect, the ways that information may be used or disclosed, how long it may be kept, and the safeguards we use to help secure it.

Information We May Gather

When you visit our website, communicate with our team, or submit an order, we may receive details including your name, email address, phone number, billing and shipping addresses, IP address, browser or device details, and payment-related transaction identifiers.

How We Use Personal Information

We may use personal information to process and administer orders, confirm or validate payments, coordinate fulfillment and shipping, respond to customer support inquiries, help detect or prevent fraud, and meet legal, accounting, security, regulatory, or operational obligations.

Service Providers and Data Sharing

When reasonably required to run our store or meet applicable obligations, we may disclose information to trusted service providers. These providers may include Shopify, payment processors, fulfillment and delivery companies, fraud-prevention services, technology suppliers, and compliance partners.

Fraud Prevention and Website Security

To help limit fraud, unauthorized activity, and misuse of our website or payment services, we may use tools such as cookies, device identifiers or fingerprinting, IP-based verification, and transaction-monitoring systems. Continued use of the website may involve these technologies as explained in this policy.

How We Safeguard Personal Data

We apply commercially reasonable administrative, technical, and operational safeguards intended to help protect personal information handled through our website and business operations.

Privacy Enquiries

For questions about privacy or personal information, email us at support@velmontchrono.shop.

Effective date: September 29, 2026